Grieving mum breaks down on BBC Breakfast as she sobs 'I don't know why my child isn't here'

BBC Breakfast presenters Sally Nugent and Jon Kay shared some heartbreaking news on Tuesday's programme following the tragic death of a young lad.

The hosts paused to honour Jools Roome, who died three years ago,whilst his mum, Ellen, continues her battle for answers surrounding her son's death.

Kicking off the devastating segment, Jon explained: "Now, from today, social media sites and tech companies will have to preserve data relating to the online activity of a child who has died if requested to do so by a coroner."

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Sally added: "Yes, it's the latest part of the Online Safety Act to be rolled out, but some parents who've lost their children say the measures simply don't go far enough."

Following some footage of Jools before his passing, Jon and Sally welcomed Jools' mother, Ellen, who made a gut-wrenching appeal, according to the Express.

Jon observed, "So it's an important day. It's a change. But for you, it's not a change enough, just explain."

Ellen responded: "So as of today, there's something called data preservation notices, which gives the coroner the right to preserve the data. So they'd have to go to Ofcom to preserve online social media data.

"I spoke to two new bereaved parents last night who are in this position. The police are... what happens when an inquest happens is that the inquest is opened and usually suspended and handed back to the police for investigation.

"The problem is the police are then saying, 'well, we don't have the power to do that', then the coroner is not in control, so they can't use that law. So it seems ridiculous, unless it's automatic, then the coroners can't use that law, and then we're waiting months or potentially years."

She continued, "The thing that bothers me is that there's not enough training for police and coroners as well, so the coroner needs to understand what information to ask for. Do all coroners know how TikTok works, or other apps that kids are using, or what information to ask from Snapchat, and so Ofcom needs to help the coroner understand what information to request."

Ellen went on to reveal that she remains "planning to go to the High Court" in an attempt to "piece together what information was missing" surrounding Jools' death.

The devastated mum became visibly emotional as she declared, "I think I'm three and a half years down the line. I could get emotional now, but I don't know why my child's not here, and I want to try for answers.

"And I think as a parent, I should have the right to try to look at social media, and I get we may be too late now, and this law will help other parents, which is great, but I want to try to understand what happened to my son."

BBC Breakfast airs daily at 6am on BBC One.